Once they have completed the change, ask them to stay on the line and turn on your Actiontec.
They may ask if there is already a cable in place, just tell them yes otherwise they may balk and try to send someone out to install a cable for you that you can do yourself.for free. Tell them that you want the internet connection on your Optical Network Terminal changed from the coax to Ethernet. Call Verizon customer service, and get ahold of tech support.Power off the Actiontec, and plug the Ethernet cable into the Data port of the ONT, and the other end into the Ethernet WAN port of the Actiontec.At this point you will be without Internet access.Īlternatively, you can turn off the Actiontec and leave it for two hours or so. Click the Release button, and the Internet light on the Actiontec should go orange. Click on Broadband Connection (Coax), and in the properties table find the MAC address. Click the My Network icon, then Network Connections.Don't bookmark it, don't save the link, save the whole page. Note: If you are using this article to guide you through the process, and you don't have another means of accessing the Internet, please save yourself some trouble and save the page. Login to the Actiontec, and release your DHCP lease.
Make sure the cable is cleanly made, is free of kinks, is protected from damage, and has room at both ends for stress relief (in case someone gets tangled in it). If you don't already have a cable plugged into the Data port of the ONT, running into the house and plugged into the Ethernet WAN port of the Actiontec, you will need to acquire or build one.
If your connection is PPPoE, then "WAN PPPOE" is through ethernet, and "WAN PPPOE2" is through coax.
This is pretty self-explanatory: coax means the TV type cable, ethernet means the cat5 cable.Īlternatively, you can log into the Actiontec,, click on My Network icon, click on Connections menu item, then see what Broadband Connection is connected. There are two lights: Coax WAN and Ethernet WAN. If you are not comfortable with networking, or you have TV service through your FiOS connection, be aware that this will interrupt your TV service.įirst, we need to make sure your access is through the ethernet port of your ONT and the accompanying cable, not the coax.
This tutorial should be able to help those who want to replace their Verizon-provided Actiontec router with one of their own.